Top Ups Direct

Contact Us

The quickest way to contact us about any aspect of the Top Ups Direct service is via email to our main help desk. All sales, support and billing enquires should clearly state full customer contact details, so that we may process your enquiry efficiently and promptly:

helpdesk@topupsdirect.co.uk

We aim to deal with all email enquiries within 4 hours between 8am and 10pm, 7 days a week. However, most enquiries are dealt with in 2 hours. Outside of these hours, response times may vary.

For training and security purposes, all contact with our service centre is uniquely identified and recorded.

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Select the network

All UK pay as you go

Choose the mobile network that the top up credit will
be loaded on to

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Select voucher value

From £5 to £50

How much credit would you like to buy? Choose your required credit value.

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Make your payment

Using PayPal or FPS

Pay using a PayPal account, any major UK debit or
credit card, or by bank

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Receive Voucher

Direct to mobile by SMS

You're done! Sit back and wait for your top up voucher to arrive on your mobile

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