As a predominantly online operation, Top Ups Direct offers as much help and support as possible to it's new and existing customers through our web site. We have an FAQ's section to browse through, which should answer most of your questions. There is a dedicated networks area, which details information on all the UK mobile networks that we support; here you will find information on how to add your top up to your phone and any special offers that the mobile network may be offering at any given time.
Additionally, you can email us at helpdesk@topupsdirect.co.uk, where you will be allocated a unique reference number for your enquiry to be dealt with by our dedicated and efficient team of UK based operators. We aim to deal with all email enquiries within 4 hours between 8am and 10pm, 7 days a week. However, most enquiries are dealt with in 2 hours. Outside of these hours, response times may vary.
Whatever your question, concern or problem, we will do our very best to help you, in any way we can.
Select the network
All UK pay as you go
Choose the mobile network that the top up credit will
be loaded on to
Select voucher value
From £5 to £50
How much credit would you like to buy? Choose your required credit value.
Make your payment
Using PayPal or FPS
Pay using a PayPal account, any major UK debit or
credit card, or by bank
